Terms & Conditions

POLICY STATEMENT

SILVER strives to give you the customer the best possible service when purchasing goods and to make it an easy and enjoyable experience. When using our website to purchase items you are agreeing to be bound by the Terms and Conditions which are set out below.

ONLINE ORDERING

We have tried to make ordering products as easy as possible. Please select the products you wish to purchase by depressing on the "buy"

button. At any time you can check the contents of your shopping basket by going to the top right of the screen and clicking on "basket" icon.

When you have completed selecting the goods you wish to buy you then go into the secure online shopping section where you give your personal details and credit/debit card information.

YOUR ACCOUNT

If you use the Web site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.

SILVER reserves the right to refuse access to the Web site, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

PRIVACY

Please review our Privacy Policy, which also governs your visit to SILVER to understand our practices.

ACCESS TO SILVER

We will do our utmost to ensure that availability of the SILVER Web site will be uninterrupted and that transmissions will be error-free.

However, due to the nature of the Internet, this cannot be guaranteed.

Also, your access to the Web site may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

LICENCE FOR WEB SITE ACCESS

SILVER grants you a limited licence to access and make personal use of this Web site, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of SILVER. This licence does not include any resale or commercial use of this Web site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Web site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This Web site or any portion of this Web site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of SILVER without express written consent. You may not use any meta tags or any other "hidden text" utilising SILVER or its affiliates' names or trademarks without the express written consent of SILVER. Any unauthorised use terminates the permission or license granted by SILVER.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Home page of SILVER as long as the link does not portray SILVER, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any SILVER logo or other proprietary graphic or trademark as part of the link without our express written consent.

YOUR CONDUCT

You must not use the Web site in any way that causes, or is likely to cause, the Web site or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not SILVER, are responsible for all electronic communications and content sent from your computer to us and you must use the Web site for lawful purposes only.

You must not use the Web site for any of the following:

for fraudulent purposes, or in connection with a criminal offence or other unlawful activity

to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam" to cause annoyance, inconvenience or needless anxiety

COPYRIGHT & DATABASE RIGHTS

All content included on the Web site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of SILVER, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this Web site is the exclusive property of SILVER and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this Web site is the property of SILVER, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilise parts of the contents of the Web site without SILVER's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this Web site, without SILVER's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this Web site without SILVER's express written consent.

TRADEMARKS

SILVER, and other marks indicated on our Web site are trademarks or registered trademarks of SILVER.

CONDITIONS RELATING TO THE SALE OF PRODUCTS TO YOU

This section deals with conditions relating to the sale of products by SILVER to you.

OUR CONTRACT

When you place an order to purchase a product from SILVER, we will send you an e-mail confirming receipt of your order. The email confirmation will be produced automatically so that you have confirmation of your order details. An automatic confirmation does not necessarily mean that we will be able to meet your order.

RETURNS

Please review our Returns Policy, which applies to products purchased from us.

PRICING & AVAILABILITY

The prices on SILVER include VAT and are checked for accuracy.

Occasionally errors may occur where prices are incorrectly displayed or changed as a result of circumstances beyond our control. In this situation you will be informed of the revised/correct prices once we receive your order, at this time should you wish not to purchase the product at that price we can cancel that part of the order.

CUSTOMS

All SILVER orders are shipped from the UK. Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately we have no control over these charges as customs policies vary from country to country. If you have any questions or concerns relating to customs charges you are advised to contact your local customers office.

CHILDREN

SILVER does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use SILVER only with the involvement of a parent or guardian.

ELECTRONIC COMMUNICATIONS

When you visit SILVER or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the Web site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

ALTERATION OF SERVICE OR AMMENDMENTS TO CONDITIONS

We reserve the right to make changes to our Web site, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the Web site or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

EVENTS BEYOND OUR REASONABLE CONTROL

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

WAIVER

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

GOVENING LAW AND JURISDICTION

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

OUR DETAILS

SILVER is a trading name of Silver Surf Sports Limited, 1 Colleton Crescent, Exeter, Devon EX2 4DG Co. reg. no: 8732465